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Please note:
Order using Customer’s Own Material (COM / "Your Own Fabric") option Any products made using Customer’s Own Material (COM) are bespoke and made specifically to the customer’s specification. As such, COM orders are non-cancellable, non-returnable and non-refundable once production has commenced, except where goods are faulty or not as described. This does not affect your statutory rights.
Our promise
Your peace of mind is our priority, so here's what you'll get when ordering from us:
Free delivery and returns on furniture orders.
Easy 30-day returns. If it isn't the perfect fit, we'll come and pick it up free of charge.
Consciously sourced materials. We always check our supplier's sustainability credentials.
A 10-year guarantee on all frames - although we're confident you won't need to use it.